Collections & statement tracking

A statement (account ledger) is the running record of what a unit or person has been charged and what they have paid. Good collection starts here: every charge and every payment posted to the right account, in order, so the balance is never a guess. When a resident asks "what do I owe?", the answer should take seconds, not a search through receipts.

Record payments as they arrive — cash, transfer or card — against the matching unit and period. Partial payments are normal in community life, so a system that accepts them and updates the balance automatically saves hours. Flatmine keeps each payment, reversal and running balance in one place, and can print or export a clean statement for any person or period.

Reporting turns raw entries into decisions. Group by month, filter by block or status, and read totals and collection rate at a glance. Share aggregate figures with the community (collected, outstanding, rate) — but keep individual balances private; a resident should see only their own statement.

Two habits keep collection healthy: reconcile regularly (match recorded payments to the bank), and lock a period once it is closed so figures cannot drift. If a payment was entered wrongly, reverse it with a dated correction rather than deleting it — the trail stays honest and disputes stay rare.